Refund policy

Return & Refund Policy – MaxStore

At MaxStore, we aim to ensure complete transparency regarding our return and refund process. Please read this policy carefully before placing an order.

No Refund Policy

MaxStore does not offer refunds under any circumstances.

Once an order is placed and confirmed, it cannot be cancelled or refunded.

All purchases made on MaxStore are final and non-refundable.

By placing an order on our website, you acknowledge and agree to this No Refund Policy.

No Return Policy

MaxStore does not accept returns or exchanges.

Products once delivered are not eligible for return, replacement, or exchange.

Damaged or Incorrect Products

In the rare event that you receive a damaged, defective, or incorrect product, please contact us within 24 hours of delivery.

Customers must provide clear photos or videos of the product and packaging for verification.

After verification, MaxStore may, at its sole discretion, offer a replacement of the same product.

Refunds will not be provided, even in such cases.

Non-Eligible Situations

The following cases are not eligible for any return, replacement, or refund:

Change of mind after purchase

Incorrect size, color, or model ordered by the customer

Delay in delivery due to courier or unforeseen circumstances

Minor color variations due to lighting or screen resolution

Products damaged due to misuse or mishandling after delivery

Order Refusal & Non-Delivery

If a customer refuses delivery or is unavailable, the order will not be eligible for refund.

Re-shipping charges may apply if re-delivery is requested.

No refunds will be issued for refused or undelivered orders due to customer unavailability.

Cancellation Policy

Orders cannot be cancelled once placed.

Requests for cancellation will not be entertained after order confirmation.

Customer Responsibility

Customers are advised to carefully review product details, specifications, pricing, and delivery information before placing an order.

By completing a purchase, the customer confirms acceptance of all MaxStore policies, including this Return & Refund Policy.

Contact Us

For any concerns related to damaged or incorrect products, please contact us:

Email: support@maxstore.com (replace with your official email)

Phone/WhatsApp: +91-XXXXXXXXXX (replace with your contact number)

Business Hours: Monday to Saturday, 10:00 AM – 6:00 PM IST